Meanwhile, some companies are using this as an opportunity to ‘do the right thing’ by their customers by simply absorbing the payment processing costs themselves.
Here are the customer-friendly companies we’ve heard about so far (do let us know in the comments if you know of others!)
- FOODit — an online restaurant booking platform. In a way, FOODit compete with Just Eat who, in contrast, have faced a big backlash over their introduction of a 50p ‘service charge’ on all orders.
- OK… there must be more… surely…?!